What personal data we collect and why we collect it
The personal data we collect from you includes:
- your email address and any other contact details that you provide if you contact us by email or through the contact form
- information on how you use the site, using cookies and page tagging techniques
We use Google Analytics to collect information about how you use this site as described below.
Why we need your data
We also collect data in order to:
- respond to any feedback you send us, if you’ve asked us to
- monitor use of the site to identify security threats
The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of this website.
The legal basis for processing all other personal data is that it is necessary to perform a task.
What we do with your data
The data we collect may be shared with our technology suppliers, for example our hosting provider.
We will not sell or rent your data to third parties nor share your data with third parties for marketing purposes.
We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.
How long we keep your data
We will retain your personal data only for as long as:
- it is needed for the purposes set out in this document
- the law requires us to
We may keep your enquiry or feedback data for up to 2 years.
Links to and from other websites
Following a link to another website
Following a link from another website
Changes to this policy
Google Analytics cookies
Details of cookies used on this site
wordpress_test_cookie: Set by WordPress to check whether the cookies are enabled on the browser to provide appropriate user experience. This is a test cookie and does not contain any user-identifiable information. Session cookie. Expires at end of browser session.
_ga: Provided by Google Analytics, this cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor and session data for the site’s analytics reports. Non-essential, optional, third-party performance cookie. Expires: 2 years.
_gat: Provided by Google Analytics, this cookie registers a unique ID that is used to generate statistical data on how a visitor uses the website. Non-essential, optional, third-party statistics cookie. Expires: 1 day.
_gid: Provided by Google Analytics, this cookie is used to distinguish users, storing and updating a unique value for each page visited. Non-essential, optional, third-party performance cookie. Expires: 1 day.
_gat_gtag_UA_147137520_1: Provided by Google Analytics, this cookie provides the identification code of the website for tracking visits. Non-essential, optional, third-party performance cookie. Expires: 2 years.
You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plugin available under https://tools.google.com/dlpage/gaoptout?hl=en.
Contact us or make a complaint
Contact us if you:
- have a question about anything in this privacy notice
- think that your personal data has been misused or mishandled
You can also make a complaint to the Information Commissioner, who is an independent regulator.
Information Commissioner’s Office
Cheshire SK9 5AF
Telephone: 0303 123 1113
Last updated: 6 September 2019